Introduction to AIOps

Managing IT operations is becoming more and more challenging as networks have become larger and more complex. Traditional tools for operations management struggle to keep up with the growing volumes of data from many sources. AIOPs is UST SmartOps’ solution to combat these challenges, applying analytics and machine learning to automate and improve IT operations

AIOps automates IT operations using Artificial Intelligence. It brings the speed and accuracy of AI to IT operations. It can improve a team's ability to respond swiftly and can also deliver significant automation.

You can seamlessly integrate AIOps with the existing systems in any IT landscape

AIOps process flow stages are shown below. Major steps are:

Ingest alert events from multiple sources to AIOps alert model
Deduplicate and merge related alert events to a single alert
Analyze, correlate and cluster the alerts
Automated ticket creation and resolution

What does AIOps do?

UST SmartOps™ AIOps harnesses:

Cross-tool intelligence: Capability to ingest alert data from multiple sources, providing a single pane view and combining and correlating them to help the network engineer gain insights into network events.

Knowledge Base: Capability to look at historical data regarding incident resolution and make recommendations for faster turnaround of incidents.

Intelligent Correlation: Analyze the content of alert events originating from different sources and correlate them using AI algorithms for better insights, reducing alert fatigue and identify critical events.